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  • HOME
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  • LEARN MORE
    • ACCIDENT FAQ
    • AUTO INSURANCE
    • CLASSIC CAR
    • FOOD TRUCK INSURANCE
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    • BLOG
  • INSURANCE QUOTE
    • AUTO/MOTORCYCLE
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What do You do in an Accident?

Do Not Panic. 🤝 We Can Guide You Through This.

Filing a claim can feel overwhelming, but we've simplified it into clear, actionable steps to guide you through the process. Below, you’ll find everything you need to know about navigating the claims process and how to prepare effectively. 

If Your Question Was Not Answered, Let Us Know!

Our agents are available to assist you in both English & Spanish. We are available by TEXT 24 hours a day 7 days a week.

📱 Call or Text us at (714)736-9048 📱

 To expedite the claims process, have the following information ready:

  • 📝Policy Information: Your policy number.


  • đź’ĄIncident Details: Date, time, and location of the accident, as well as the facts surrounding the incident.


  • đźš—Vehicle Information: Year, make, model, and license plate of all vehicles involved.


  • 👥Involved Parties: Names, addresses, and phone numbers of all parties and witnesses.


  • đź’ĄDamage Details: Areas of damage and whether your vehicle is drivable.


  • 👮‍♂️Police Report: Report number and the name of the responding agency.


  • 🩼Injuries: Extent of injuries to all parties involved.


Step-by-Step Claims Process:


1. 📝File Your Claim Immediately

The sooner you report your claim, the quicker your insurance carrier can begin processing it. Prompt action ensures a faster resolution. Generally you can find the number to the claims department of your carrier on your insurance card if you have trouble please text us! 


2. 🧑‍💼An Adjuster Will Be Assigned to You

Once your claim is filed, an adjuster will be assigned to gather additional details and answer your initial questions.

  • Pro Tip: Request their email address. Email communication ensures transparency and helps overcome scheduling conflicts.


3. 📝Damage Is Evaluated

Your insurance carrier will assess the damage to your vehicle. The process may vary:

  • Minor Damage: You might be asked to submit photos for evaluation.
  • Severe Damage: An appraiser may be scheduled to inspect your vehicle in person. 


4. 🛠️Get an Estimate and Schedule Repairs

The claims appraiser will:

  • Provide a detailed cost estimate for repairs.
  • Help you schedule repairs with a trusted shop.
  • Address any questions or concerns about the repair process.


5. đź’¸Get Paid!

Payments will be issued directly to you and/or the repair shop responsible for repairing your vehicle.


 

Here’s what to expect after submitting your claim:


  • 🧑‍💼Adjuster Assignment: A claims adjuster will guide you through the process and answer your questions. Ensure you request their email address for easier communication.


  • 📝Coverage Outcome: The resolution of your claim depends on the coverage included in your policy.


🛡️Vehicle Protection: Prevent further damage to your vehicle while waiting for the claim to be processed. 


By following these steps and preparing ahead of time, you can navigate the claims process smoothly and efficiently. For any additional questions, don’t hesitate to reach out to your adjuster. We’re here to help! 


If Your Question Was Not Answered, Let Us Know!


 

Disclaimer: The information provided on this website is for informational purposes only and is not guaranteed to be accurate, complete, or up-to-date.  Street Smart Insurance Solutions assumes no liability for errors or omissions in the content provided.  

Street Smart Insurance Solutions

6881 Stanton Avenue Suite C-2, Buena Park, California 90621, United States

Text or Call 714-736-9048

Copyright © 2025 Streetsmart Insurance Solutions - All Rights Reserved.

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