What do You do in an Accident?

 To expedite the claims process, have the following information ready:

• Policy Information: Your policy number.

• Incident Details: Date, time, and location of the accident, as well as the facts surrounding the incident.

• Vehicle Information: Year, make, model, and license plate of all vehicles involved.

• Involved Parties: Names, addresses, and phone numbers of all parties and witnesses.

• Damage Details: Areas of damage and whether your vehicle is drivable.

• Police Report: Report number and the name of the responding agency.

• Injuries: Extent of injuries to all parties involved.

1. File Your Claim Immediately

The sooner you report your claim, the quicker your insurance carrier can begin processing it. Prompt action ensures a faster resolution. Generally you can find the number to the claims department of your carrier on your insurance card if you have trouble please text us! 

2. An Adjuster Will Be Assigned to You

Once your claim is filed, an adjuster will be assigned to gather additional details and answer your initial questions.

• Pro Tip: Request their email address. Email communication ensures transparency and helps overcome scheduling conflicts.

3. Damage Is Evaluated

Your insurance carrier will assess the damage to your vehicle. The process may vary:

• Minor Damage: You might be asked to submit photos for evaluation.
• Severe Damage: An appraiser may be scheduled to inspect your vehicle in person. 

4. Get an Estimate and Schedule Repairs

The claims appraiser will:

• Provide a detailed cost estimate for repairs.
• Help you schedule repairs with a trusted shop.
• Address any questions or concerns about the repair process.

5. Get Paid!

Payments will be issued directly to you and/or the repair shop responsible for repairing your vehicle.

Here’s what to expect after submitting your claim:

• Adjuster Assignment: A claims adjuster will guide you through the process and answer your questions. Ensure you request their email address for easier communication.

• Coverage Outcome: The resolution of your claim depends on the coverage included in your policy.

Vehicle Protection: Prevent further damage to your vehicle while waiting for the claim to be processed. 

By following these steps and preparing ahead of time, you can navigate the claims process smoothly and efficiently. For any additional questions, don’t hesitate to reach out to your adjuster. We’re here to help!